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This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from luxuryconfidence.com (the "Site").

Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about individual web pages or products you view, which websites or search terms refer you to the Site, and information on how you interact with the Site. We refer to this automatically collected information as "Information on the Site. device ".

We collect device information using the following technologies:
- "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information on cookies and how to disable cookies, visit http://www.allaboutcookies.org.
- The "Log files" keep track of the actions that occur on the Site and collect data including IP address, type of browser, Internet service provider, referring / exit pages and date / time.
- "Web beacon", "tag" and "pixel" are electronic files used to record information on site navigation.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or Paypal mail), e-mail address and telephone number We refer to this information as "Order Information".

When we talk about "Personal Information" in this Privacy Policy, we are talking about both Device Information and Order Information.

How do we use your personal information?
We use the Order Information we generally collect to fulfill any order placed through the Site (including processing payment information, arranging shipping and providing invoices and / or order confirmations) . We also use Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud;
- In line with the preferences you have shared with us, provide you with information or advertising relating to our products or services; and
- Voucher validation for state purposes.

We use the device information we collect to help us identify potential risks and fraud (in particular, your IP address) and, more generally, to improve and optimize our site (for example, generating analysis on how our customers navigate and interact with the site and to evaluate the success of our advertising and marketing campaigns, and then optimize them for a better customer or potential customer experience.).

Sharing your personal information
We share your personal information with third parties to help us use your personal information, as described above. For example, we use Shopify to power our online store - you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your personal information here: https://www.google.com/intl/it/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a quote , a research mandate or other lawful requests for the information we receive or to otherwise protect our rights.

Behavioral Advertising
As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, you can visit the educational page of the Network Advertising Initiative ("NAI") at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .

You can disable targeted advertising using the following links:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https: // www. google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.

SMS Marketing
By subscribing to the text notifications of Nardellimpresa di Nardelli Nicola, you agree to receive automated marketing text messages from us about our products and services at the telephone number provided to the at the time of registration and that messages can be sent via the automatic telephone dialing system or other technology. The frequency of messages is recurring. Consent is not a condition of purchase. Message and data rates may apply. Answer STOP, END, CANCEL, UNSUBSCRIBE or QUIT to unsubscribe and HELP or HELP for customer support. You may receive an additional text message confirming your decision to opt out. You understand and agree that attempting to unsubscribe by any means other than sending SMS to the above withdrawal commands is not a permitted means of opting out.

Non-tracking
Please note that we do not alter our site's data collection and use practices when we see a Do Not Track signal from your browser.

Your rights
If you reside in Europe, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us through the contact information below.

Also, if you are a European resident, we note that we are processing your information until if you reside in Europe, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us through the contact information below.

Data Retention
When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete such information.

Modifications and changes
We may from time to time update this privacy policy to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Minors
The site is not intended for persons under the age of 14.

Contact us
For more information on our privacy practices, if you have any questions or if you would like to file a complaint, please contact us by email at info@luxuryconfidence.com.

Terms and Conditions of service

OVERVIEW
This website is managed by Nardellimpresa di Nardelli Nicola. Throughout the site, the terms "we", "we" and "our" refer to Nardellimpresa di Nardelli Nicola offers this website, including all information, tools and services available from this site to the user, provided that you agree to all terms, conditions, policies and notices set forth herein.

By visiting our site and / or purchasing something from us, you commit to our "Service" and agree to be bound by following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies set forth herein and / or available via hyperlink. These Terms of Service apply to all users of the site, including but not limited to users who are browsers, suppliers, customers, merchants and / or contributors of the content.

Please read these Terms of Service carefully before accessing or using our website.By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, your acceptance is expressly limited to these Terms of Service.

Any new features or tools that are added to the current store will also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and / or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services.

SECTION 1 - ONLINE STORE TERMS
By accepting these Terms of Service, you represent that you are at least the age of majority in your state or province of residence or that you are the age of majority in your state or province of residence and you have given us your consent to allow any minor dependents to use this site.
You may not use our products for illegal or non-illegal purposes. authorized or, in using the Service, violate the laws of your jurisdiction (including, without limitation, the copyright laws).
You must not transmit any worms or viruses or code of a destructive nature.
A violation or violation of any of the Ter mini will result in immediate termination of the Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding data from credit card) could be transferred without encryption and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service or access to the Service or any contact on the website through which the service is provided, without express written permission from us.
The titles used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if the information made available on this site is not accurate, complete or updated. The material on this site is provided for general information purposes only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not up-to-date and is provided for reference only. We reserve the right to change the contents of this site at any time, but we are under no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - CHANGES TO THE SERVICE AND / OR PRICES
The prices of our products are subject to change without notice
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We will not be liable to you or any third party for any modification, price change, suspension or termination of the Service.

SECTION 5 - PRODUCTS OR SERVICE (if applicable)
Some products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our return policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear in the shop. We cannot guarantee that your computer monitor display in any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We can exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information or other material purchased or obtained from you will meet your expectations or that any errors in the Service will be corrected .

SECTION 6 - ACCURACY OF BILLING AND ACCOUNTING INFORMATION
We reserve the right to refuse any order placed with us. We may, in our sole discretion, limit or cancel the quantities purchased per person, per household or per order. These restrictions may include orders placed from the same customer account, on the same credit card and / or orders that use the same billing and / or shipping address. In the event that we make a change or cancel an order, we may attempt to notify you by contacting the email and / or billing address / telephone number provided when placing your order. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by resellers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you if necessary.

For more details, please see our returns policy.

SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third party tools over which we neither monitor nor have any control or input.
You acknowledge and agree that we provide access to these tools on an "as is" and "as available" basis without warranties, representations or conditions of any kind and without any endorsement. We assume no liability arising out of or relating to your use of optional third party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are aware of and agree to the terms in under which the tools are provided by relevant third party vendors.
We may also offer new services and / or features through the website in the future (including the release of new tools and resources). Such new features and / or services will also be subject to these Terms of Service.

SECTION 8 - THIRD PARTY LINKS
Some content, products and services available through our Service may include third party materials.
Third party links on this site may direct you to third party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will have no liability for any third party materials or websites, or for any other third party materials, products or services.
We are not liable for any damages or damages relating to the purchase or use of goods, services, resources, content or any other transaction made in connection with third party websites. Please review carefully the third party's policies and practices and make sure you understand them before engaging in any transaction. Complaints, claims, concerns or questions regarding third party products should be directed to third parties.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER PRESENTATIONS
If, on our request, send certain specific submissions (such as contest entries) or without our request, submit creative ideas, suggestions, proposals, plans or other materials, whether online, by email, regular mail or otherwise (collectively, "comments" ), you agree that we may, at any time, without restriction, modify, copy, publish, distribute, translate and otherwise use on any medium any comment submitted to us. We are not and will not be required (1) to keep any comments in confidence; (2) pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation, to monitor, edit or remove content that we determine in our sole discretion is illegal, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise questionable or infringe any party's intellectual property or these Terms of Service.
You agree that your comments will not infringe any third party right, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain defamatory or otherwise unlawful, offensive or obscene material, or will contain computer viruses or other malware that could in any way affect the operation of the Service or any related website. You cannot use a fake email address, pretend to be someone other than you, or otherwise mislead us or a third party as to the source of any comments. You are solely responsible for any comments you make and their accuracy. We assume no responsibility and assume no responsibility for any comments posted by you or by third parties.

SECTION 10 - PERSONAL INFORMATION
Sending personal information through the shop is governed by our Privacy Policy. To view our privacy policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may include product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability.We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without notice (including after you have submitted your order).
We undertake no obligation to update, modify or clarify information in the Service or on any related website, including but not limited to pricing information, except as required by law. No specified update or update date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been changed or updated.

SECTION 12 - PROHIBITED USES
In addition to other prohibitions established in the Terms of Service, it is forbidden to use the site or its content: (a) for any illegal purpose; (b) solicit others to perform or participate in any unlawful act; (c) violate any international, federal, provincial or state rule, regulation, law or ordinance; (d) infringe or violate our intellectual property rights or the intellectual property rights of others; (e) harass, abuse, insult, harm, defame, defame, denigrate, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) provide false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or any related website, other website or the Internet; (h) to collect or track the personal information of third parties; (i) for spam, phishing, pharm, pretext, spider, crawl, or scrap; (j) for obscene or immoral purposes; or (k) interfere with or circumvent the security features of the Service or any related website, other website or the Internet. We reserve the right to suspend use of the Service or any related website for violation of prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not warrant, represent or warrant that the use of our service will be uninterrupted, timely, secure or error free.
We do not warrant that the results that may be obtained from the use of the service are accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice.
You expressly agree that your use or inability to use the service is at your sole risk. The service and all products and services provided to you through the service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representations, warranties or conditions of any kind. , express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no event will Nardellimpresa di Nardelli Nicola, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensees be held responsible for any injury, loss, claim or any direct, indirect punishment. , incidental, punitive, special or consequential damages of any kind, including, without limitation, loss of profits, loss of profits, loss of savings, loss of data, replacement costs or similar damages, if based on contract, tort (including negligence), strict liability or otherwise, arising from the use of the service or products purchased through the service or for any other claim related in any way to your use of the service or any product, including, without limitation, errors or omissions in any content or any loss or damage of any kind arising as a result of the use of the service or any content (or product tto) published, transmitted or otherwise made available through the service, even if informed of their possibility.Since some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability will be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and keep harmless Nardellimpresa di Nardelli Nicola and our parents, branches, affiliates, partners, officers or of the documents they incorporate by reference or from the violation of any law or the rights of third parties.

SECTION 15 - SAVING CLAUSE
In the event that any provision of these Terms of Service is deemed illegal, void or unenforceable, this provision will still be applicable to the maximum extent permitted by applicable law and the non-applicable part will be deemed severed by these Terms of Service, such determination does not affect the validity and applicability of other remaining provisions.

SECTION 16 - RESOLUTION
The obligations and responsibilities of the parties incurred prior to the date of termination will survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you stop using our site.
If in our sole judgment you fail, or suspect that you have not met, any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the termination date; and / or consequently may deny access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT
Our inability to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any agreements, prior or contemporaneous communication and proposal, whether oral or written, between you and us (including, without limitation, any previous versions of the Terms of Service)
Any ambiguity in the interpretation of these Terms of Service shall not be construed against the editor.

SECTION 18 - APPLICABLE LAW
These Terms of Service and any separate agreements under which we provide the User Services will be governed and interpreted in accordance with Italian law.

SECTION 19 - CHANGES TO THE TERMS OF SERVICE
You can review the most updated version of the Terms of Service at any time in this page.
We reserve the right, in our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for any changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@luxuryconfidence.com.

If you buy with Scalapay you will receive your order immediately and pay in 3 installments. You acknowledge that the installments will be transferred to Incremento SPV S.r.l., to related parties and their assignees, and that you authorize this transfer.

Refund Policy

Note: we do not offer an immediate refund following the cancellation of the order for second thoughts on the purchase, as as soon as received we will send it immediately via Logistics . To make use of the refund, you will need to make the return following the instructions of the Guarantee required by law on afterthought within 14 days, or following the instructions of our 90-day guarantee.

(Below is the statutory refund policy of 14 days. At the bottom of the page the 90-day warranty policy).

In the following specifications with the term "customer" we refer to the final customer (natural or legal person who purchases for himself or for others, but in any case not for the resale or distribution of the products).
If for any reason the Customer is not satisfied with the order, or in the unfortunate event that products that do not comply with the requirements are delivered, pursuant to Legislative Decree no. 206/2005, the Customer has the right to withdraw from the contract without any penalty by following the instructions below:

a) The request for withdrawal and the return of the product must be made within 14 days from the arrival of the goods, or other time window indicated at the time of the order (the tracking of the courier with which Luxury Confidence send the products to the address provided by the customer).
b) Luxury Confidence will refund the full cost of the products returned by the customer and the initial shipping costs incurred. The products must be: unworn, unused and undamaged, as well as accompanied by the relative tags and / or original labels and the relative receipt / payment note / invoice. The packaging must still be wrapped in its protective plastic, if the product foresees it, such as the "Venere" blackhead aspirator
We will not accept returns without it, as this is the only way to guarantee that the product has never come into contact with the skin and can therefore be resold without risk.
c) The Customer can exercise the right of withdrawal by writing to info@luxuryconfidence.com e) Returns will be accepted only if confirmed by Luxury Confidence.
g) Refunds will be made with the same payment method provided for the purchase. If the payment method is cash on delivery, the customer will provide the IBAN of a bank account or a PayPal account to which the refund can be made.
h) Luxury Confidence will undertake to promptly reimburse the Customer within and no later than 14 days from the date of return of the product. The actual reimbursement to the customer's account may be delayed, depending on the bank timing or the payment service provider.
i) The ancillary shipping costs chosen by the customer (e.g. cash on delivery or delivery to the floor / by appointment) are not will be refunded. The cost of standard shipping will be refunded if charged.
i) The costs of returning the products are charged to the Customer . The customer is responsible for the good or goods subject to withdrawal during the period of redelivery for eventualities such as theft, damage or loss, and is therefore invited to prefer - in his own interest and where he deems it appropriate - a type of traceable shipment. and insured .
l) The right of withdrawal is not provided for professionals, companies and VAT numbers (reseller kits and single products for which an invoice has been requested).

Returns are not accepted if the product in question is a customized version.

If you have complied with all the required conditions, Luxury Confidence will refund you the full price of the products purchased, excluding ancillary shipping costs (eg cash on delivery or delivery to the floor / by appointment). The standard shipping cost will be refunded if charged.
On the contrary, you will be contacted if your return cannot be accepted because it does not comply with the above conditions. In this case, you can choose to have the purchased products back at your expense. If you refuse this shipment, Luxury Confidence reserves the right to withhold the products and the corresponding amount for the purchase of the products.

If the return request is accepted, we will send you instructions on how and where to send the package. Items sent to us without first requesting a return will not be accepted. The sending will be charged to the customer.

You can always contact us for any return request at info@luxuryconfidence.com.

The return period may be extended if indicated on the purchase receipt, for example if an additional warranty has been included. (The 90-day guarantee is excluded, as this provides for different rules, explained in the following chapters)

Damages and problems
Please check your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the problem and resolve it.

Non-returnable products / exceptions
Some types of items cannot be returned, such as perishable products (such as food, flowers or plants), customized products (such as special orders or customized items) and products for personal care (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids or gases. Please contact us if you have any questions or concerns about your specific item.

Unfortunately, we cannot accept returns on items on sale or gift cards

Replacements
The quickest way to make sure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once your return has been received and verified and will notify you if the refund has been approved or not. If approved, your original payment method will be automatically refunded. Please note that processing your bank or credit card may take some time and registration of the refund.

The refund includes only and exclusively the product. Tips, vouchers, coupons, additional guarantees will NOT be refunded.

To make a return, you must present a receipt or proof of purchase.

Once we have received and verified your returned item, we will send you an email to confirm that we have received it. We will also notify you of our decision to approve or reject your refund request.

If your application is approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within a specified number of days (if you have paid on delivery, we will refund to Paypal or Iban).

Late or missing refunds:

If you haven't received your refund yet, please check your bank account first.

Then contact your credit card issuer, as there may be a delay before the refund is officially posted.

Then contact your bank. Processing time is often required before a refund is posted.

If after all these steps you still haven't received your refund, please contact us at info@luxuryconfidence.com .

Shipping:

We suggest that you notify us by email before proceeding with the return

You will be responsible for paying the shipping costs to return your item. Shipping charges are non-refundable. If you receive a refund, the return costs will be deducted from it.

Depending on where you live, the time it takes to receive the exchanged product may vary.

If you are shipping an item worth more than 50 euros, you should consider using a delivery service that allows you to track your shipment or take out delivery insurance. We do not guarantee that we will receive the returned item.

- 90 DAY WARRANTY -

This warranty refers to the 90 day warranty indicated on this site. Depending on the page it may have different names "90 day guarantee", "90 day results or money back", etc. However, 90 days will always be indicated.
Any Warranty on our site indicating 90 days is part of the Warranty described in this article, and therefore follows the rules described.

To be eligible for a return, your item must be in the same condition in which you received it and must be contained in the original packaging.

No more than 90 days must have passed after the date of the order, under penalty of forfeiture of the right to refund.

TERMS FOR REFUND / RETURN REQUEST:

Please read the terms and conditions below. These terms and conditions apply to any product that qualifies for the "90 Day Money Back Guarantee" or other warranty with "90 days" as its term.The "Venere" blackhead aspirator will be used as an example, but the warranty is also valid for other products if indicated on the product page itself

For the "Venere" blackhead aspirator, it will be necessary to demonstrate that the blackheads did not decrease after 8 treatments, in the nose and chin area. It will therefore be necessary to have clear and zoomed photos of the presence of black points in these two areas.

Here are the rules:

Try our product for at least 60 days and no more than 90 days ;
You must have completed at least 8/24 treatments and take a photo of the treated area before and after each treatment (obligatorily: nose and chin. They must be zoomed and clear photos, because it is necessary to see the presence of black dots;
If there is no reduction in blackheads in the area send 16 (before and after 8 treatments) photos to info@luxuryconfidence.com ;
No more than 90 days must have passed since the order to take advantage of the guarantee.
The images sent must have Date and Time of Treatment clearly visible in the photo;
If you do not respect our conditions we will not be able to issue a refund. Incomplete applications cannot be refunded;
If successful we will explain how to proceed.

We are free to (reasonably) refuse the refund if we are not satisfied with the evidence provided.

If the product is purchased despite having been written by us on our site, on our social networks, by email or any other channel that may not be effective due to the type of skin or any other reason indicated by us, it will not be possible to obtain the refund.

The shipping costs of the refund and the process itself are the responsibility of the buyer.

We do not offer refunds for those who have not tried our device for at least 60 days and have provided enough evidence to prove it is ineffective on their skin.

We are always free to (reasonably) refuse the refund if we are not satisfied with the evidence provided.

WE DO NOT we offer returns for delays in delivery, if not deriving from personal agreements made between the Nardellimpresa team of Nardelli Nicola and the customer himself. However, our warranty covers the event that the product is not received within 50 days of placing the order.